What if I forgot my User ID?

If you forgot your User ID, you can use the credentials recovery function to restore it. In order to do it, on the Internet Bank login page please click on the “Forget credentials?” link. Then fill in the required fields.

1. Enter the email address that is connected to your Internet Bank and complete the Captcha.

2. Click Submit.

3. If your email address is valid, you will receive your User ID by email.

4. If you do not receive an email within the next few minutes, please contact the Bank.